EN 
TH Job Responsibilities :
- Oversee the day-to-day operations of Restaurant.
- Welcome and greet guests with warmth and professionalism, ensuring an extraordinary first impression.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Leading Food & Beverage Team, provides the leadership, vison and direction to bring together and prioritize the department goals in a way that will be efficient and effective.
- Handle guest feedback and concerns with tact and efficiency, striving for swift resolution and ensuring guest satisfaction.
- Ability to manage budgets, analyze inventory and monitor food and labor costs.
- Ensures compliance with all food & beverages policies, and standards and procedures by training, supervising, follow-up and hands on management.
- Pro-active in innovations and implementation together with the Chef De Cuisine.
- Monitors alcohol beverage service in compliance with local laws.
- Serves as a role model to demonstrate appropriate behaviors.
- Reviews staffing levels to ensure that guest service, operational need and financial objectives are met.
- To accurately forecast business demands to ensure efficient staffing & food production.
- Performs any other duties and responsibilities that may be assigned.
- Participate in departmental training to improve departmental skills and hotel service levels, providing associates the training and resources to take care of our guests.
- Promote positive inter-departmental relations through candid communication and cooperation.
Qualifications:
- Bachelor’s degree or College Diploma in Hotel Management or related field.
- Previous experience in a Food & Beverage/Restaurant operations leadership roles.
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Strong verbal and written communication skills to effectively communicate with clients, vendors, and team members.
- Excellent guest service skills.
- Skilled at creating and maintaining schedules, and project timelines.
- Sales and Negotiation Skills.
- Flexible working hours.
